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💛 Thank you for choosing us!

We hope you’re doing well.


By now, you should have received (or will soon receive) your parcel from us.

This parcel includes everything you need for a safe and easy return.


Please take a moment to read the steps below before packing your item.

🎥 Important: Video recording is mandatory

 

For security and quality assurance, the entire packing process must be recorded clearly.

Please ensure that:

  • The video is continuous (no cuts or pauses)

  • The silver item is clearly visible

  • The video clearly shows the item being placed, packed, and sealed step by step

    This helps us ensure a smooth and fully insured return process.

📦 What’s inside your parcel?​

 

You will find:

  1. Golden Box

  2. Clear Plastic Pouch (inside the golden box)

  3. Small Courier Packet (labelled: Step 3)

  4. Big Courier Bag (labelled: Step 4)

🔄 How to pack your return (please record this)

Step 1

  • Put your silver item inside the clear plastic pouch

  • Ensure the item fits comfortably and the pouch is closed

Step 2

  • Put the pouch inside the golden box

  • Close the box securely

Step 3

  • Take the small courier packet (labelled: Step 3)

  • Place the golden tin box inside it

  • Seal it properly (by removing the tape on its top)

Step 4

  • Take the big courier bag (labelled: Step 4)

  • Place the sealed small courier packet inside it

  • Seal the bag securely (by removing the tape on its top)

(The return shipping details are already printed on this bag)

📩 What to do once packing is completed

 

Once your parcel is fully packed and sealed:

  • Please inform us that packing is completed

  • We will then share a secure link with you

  • Upload the recorded video using that link

 

After the video is verified:

  • We will arrange a fully insured return pickup from your address

  • You do not need to book or pay for any courier

  • Simply hand over the sealed parcel to the pickup executive when they arrive

If you have any questions or need assistance, feel free to contact us at contact.silverpoints@gmail.com or +91 8383955626.

Thank you for your cooperation and trust. We truly appreciate choosing us.

Convenience Transparency Trust

Silver: ₹ 2,70,000 / kg

Our Story

|  25+ years industry experience  

Inspired by the frustration of not having an easy avenue to assess the true worth of silver items, we created a convenient solution. We bring our expertise right to your doorstep when you schedule a visit online, ensuring a hassle-free and secure transaction experience. Our commitment to providing fair and competitive valuations reflects our dedication to helping you make the most of your precious silver assets.

silverpoints   2026

®

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